Archive for the ‘Work’ Category.

Lewis Carroll’s Original “A Mad Tea-Party” Still Rules

There are times I still struggle to accept when people and their actions don’t make sense even though I know not all people are logical or consistent, or held accountable for either.

While my thought processes may sometimes be hard for others to follow along with at home, for the most part my bios is fairly logical - and also consistent.  I’ve also spent years learning to identify when I am not being consistent or logical, and how to get myself back on track for both.

To remind me in these situations the sanest path is to surrender to the illogicality of life and accept those people and situations are what they are so I can try to move forward from there, I utilize two coping mechanisms.

The first is Albert Einstein’s definition of insanity: doing the same thing over and over again but expecting a different result.

I will also re-read the “A Mad Tea-Party” chapter from Lewis Carroll’s  ”Alice’s Adventures in Wonderland.” I believe this literary work is now in the public domain; but if I’m mistaken and you’re the copy right holder, email me and I’ll take this down. 

In the meantime - if you want or need a reminder of this life lesson - enjoy.

A Mad Tea Party

A Mad Tea Party

CHAPTER VII

A Mad Tea-Party

There was a table set out under a tree in front of the house, and the March Hare and the Hatter were having tea at it: a Dormouse was sitting between them, fast asleep, and the other two were using it as a cushion, resting their elbows on it, and talking over its head. `Very uncomfortable for the Dormouse,’ thought Alice; `only, as it’s asleep, I suppose it doesn’t mind.’

The table was a large one, but the three were all crowded together at one corner of it: `No room! No room!’ they cried out when they saw Alice coming. `There’s plenty of room!’ said Alice indignantly, and she sat down in a large arm-chair at one end of the table.

 Mad Tea Party

`Have some wine,’ the March Hare said in an encouraging tone.

Alice looked all round the table, but there was nothing on it but tea. `I don’t see any wine,’ she remarked.

`There isn’t any,’ said the March Hare.

`Then it wasn’t very civil of you to offer it,’ said Alice angrily.

`It wasn’t very civil of you to sit down without being invited,’ said the March Hare.

`I didn’t know it was your table,’ said Alice; `it’s laid for a great many more than three.’

`Your hair wants cutting,’ said the Hatter. He had been looking at Alice for some time with great curiosity, and this was his first speech.

`You should learn not to make personal remarks,’ Alice said with some severity; `it’s very rude.’

The Hatter opened his eyes very wide on hearing this; but all he said was, `Why is a raven like a writing-desk?’

`Come, we shall have some fun now!’ thought Alice. `I’m glad they’ve begun asking riddles.–I believe I can guess that,’ she added aloud.

`Do you mean that you think you can find out the answer to it?’ said the March Hare.

`Exactly so,’ said Alice.

`Then you should say what you mean,’ the March Hare went on.

`I do,’ Alice hastily replied; `at least–at least I mean what I say–that’s the same thing, you know.’

`Not the same thing a bit!’ said the Hatter. `You might just as well say that “I see what I eat” is the same thing as “I eat what I see”!’

 Hatter engaging in rhetoric

`You might just as well say,’ added the March Hare, `that “I like what I get” is the same thing as “I get what I like”!’

`You might just as well say,’ added the Dormouse, who seemed to be talking in his sleep, `that “I breathe when I sleep” is the same thing as “I sleep when I breathe”!’

`It is the same thing with you,’ said the Hatter, and here the conversation dropped, and the party sat silent for a minute, while Alice thought over all she could remember about ravens and writing-desks, which wasn’t much.

The Hatter was the first to break the silence. `What day of the month is it?’ he said, turning to Alice: he had taken his watch out of his pocket, and was looking at it uneasily, shaking it every now and then, and holding it to his ear.

Alice considered a little, and then said `The fourth.’

`Two days wrong!’ sighed the Hatter. `I told you butter wouldn’t suit the works!’ he added looking angrily at the March Hare.

`It was the best butter,’ the March Hare meekly replied.

`Yes, but some crumbs must have got in as well,’ the Hatter grumbled: `you shouldn’t have put it in with the bread-knife.’

The March Hare took the watch and looked at it gloomily: then he dipped it into his cup of tea, and looked at it again: but he could think of nothing better to say than his first remark, `It was the best butter, you know.’

Alice had been looking over his shoulder with some curiosity. `What a funny watch!’ she remarked. `It tells the day of the month, and doesn’t tell what o’clock it is!’

`Why should it?’ muttered the Hatter. `Does your watch tell you what year it is?’

`Of course not,’ Alice replied very readily: `but that’s because it stays the same year for such a long time together.’

`Which is just the case with mine,’ said the Hatter.

Alice felt dreadfully puzzled. The Hatter’s remark seemed to have no sort of meaning in it, and yet it was certainly English. `I don’t quite understand you,’ she said, as politely as she could.

`The Dormouse is asleep again,’ said the Hatter, and he poured a little hot tea upon its nose.

The Dormouse shook its head impatiently, and said, without opening its eyes, `Of course, of course; just what I was going to remark myself.’

`Have you guessed the riddle yet?’ the Hatter said, turning to Alice again.

`No, I give it up,’ Alice replied: `what’s the answer?’

`I haven’t the slightest idea,’ said the Hatter.

`Nor I,’ said the March Hare.

Alice sighed wearily. `I think you might do something better with the time,’ she said, `than waste it in asking riddles that have no answers.’

`If you knew Time as well as I do,’ said the Hatter, `you wouldn’t talk about wasting it. It’s him.’

`I don’t know what you mean,’ said Alice.

`Of course you don’t!’ the Hatter said, tossing his head contemptuously. `I dare say you never even spoke to Time!’

`Perhaps not,’ Alice cautiously replied: `but I know I have to beat time when I learn music.’

`Ah! that accounts for it,’ said the Hatter. `He won’t stand beating. Now, if you only kept on good terms with him, he’d do almost anything you liked with the clock. For instance, suppose it were nine o’clock in the morning, just time to begin lessons: you’d only have to whisper a hint to Time, and round goes the clock in a twinkling! Half-past one, time for dinner!’

(`I only wish it was,’ the March Hare said to itself in a whisper.)

`That would be grand, certainly,’ said Alice thoughtfully: `but then–I shouldn’t be hungry for it, you know.’

`Not at first, perhaps,’ said the Hatter: `but you could keep it to half-past one as long as you liked.’

`Is that the way you manage?’ Alice asked.

The Hatter shook his head mournfully. `Not I!’ he replied. `We quarrelled last March–just before he went mad, you know–’ (pointing with his tea spoon at the March Hare,) `–it was at the great concert given by the Queen of Hearts, and I had to sing

            "Twinkle, twinkle, little bat!
            How I wonder what you're at!"

You know the song, perhaps?’

`I’ve heard something like it,’ said Alice.

`It goes on, you know,’ the Hatter continued, `in this way:–

            "Up above the world you fly,
            Like a tea-tray in the sky.
                    Twinkle, twinkle--"'

Here the Dormouse shook itself, and began singing in its sleep `Twinkle, twinkle, twinkle, twinkle–’ and went on so long that they had to pinch it to make it stop.

`Well, I’d hardly finished the first verse,’ said the Hatter, `when the Queen jumped up and bawled out, “He’s murdering the time! Off with his head!”‘

`How dreadfully savage!’ exclaimed Alice.

`And ever since that,’ the Hatter went on in a mournful tone, `he won’t do a thing I ask! It’s always six o’clock now.’

A bright idea came into Alice’s head. `Is that the reason so many tea-things are put out here?’ she asked.

`Yes, that’s it,’ said the Hatter with a sigh: `it’s always tea-time, and we’ve no time to wash the things between whiles.’

`Then you keep moving round, I suppose?’ said Alice.

`Exactly so,’ said the Hatter: `as the things get used up.’

`But what happens when you come to the beginning again?’ Alice ventured to ask.

`Suppose we change the subject,’ the March Hare interrupted, yawning. `I’m getting tired of this. I vote the young lady tells us a story.’

`I’m afraid I don’t know one,’ said Alice, rather alarmed at the proposal.

`Then the Dormouse shall!’ they both cried. `Wake up, Dormouse!’ And they pinched it on both sides at once.

The Dormouse slowly opened his eyes. `I wasn’t asleep,’ he said in a hoarse, feeble voice: `I heard every word you fellows were saying.’

`Tell us a story!’ said the March Hare.

`Yes, please do!’ pleaded Alice.

`And be quick about it,’ added the Hatter, `or you’ll be asleep again before it’s done.’

`Once upon a time there were three little sisters,’ the Dormouse began in a great hurry; `and their names were Elsie, Lacie, and Tillie; and they lived at the bottom of a well–’

`What did they live on?’ said Alice, who always took a great interest in questions of eating and drinking.

`They lived on treacle,’ said the Dormouse, after thinking a minute or two.

`They couldn’t have done that, you know,’ Alice gently remarked; `they’d have been ill.’

`So they were,’ said the Dormouse; `very ill.’

Alice tried to fancy to herself what such an extraordinary ways of living would be like, but it puzzled her too much, so she went on: `But why did they live at the bottom of a well?’

`Take some more tea,’ the March Hare said to Alice, very earnestly.

`I’ve had nothing yet,’ Alice replied in an offended tone, `so I can’t take more.’

`You mean you can’t take less,’ said the Hatter: `it’s very easy to take more than nothing.’

`Nobody asked your opinion,’ said Alice.

`Who’s making personal remarks now?’ the Hatter asked triumphantly.

Alice did not quite know what to say to this: so she helped herself to some tea and bread-and-butter, and then turned to the Dormouse, and repeated her question. `Why did they live at the bottom of a well?’

The Dormouse again took a minute or two to think about it, and then said, `It was a treacle-well.’

`There’s no such thing!’ Alice was beginning very angrily, but the Hatter and the March Hare went `Sh! sh!’ and the Dormouse sulkily remarked, `If you can’t be civil, you’d better finish the story for yourself.’

`No, please go on!’ Alice said very humbly; `I won’t interrupt again. I dare say there may be one.’

`One, indeed!’ said the Dormouse indignantly. However, he consented to go on. `And so these three little sisters–they were learning to draw, you know–’

`What did they draw?’ said Alice, quite forgetting her promise.

`Treacle,’ said the Dormouse, without considering at all this time.

`I want a clean cup,’ interrupted the Hatter: `let’s all move one place on.’

He moved on as he spoke, and the Dormouse followed him: the March Hare moved into the Dormouse’s place, and Alice rather unwillingly took the place of the March Hare. The Hatter was the only one who got any advantage from the change: and Alice was a good deal worse off than before, as the March Hare had just upset the milk-jug into his plate.

Alice did not wish to offend the Dormouse again, so she began very cautiously: `But I don’t understand. Where did they draw the treacle from?’

`You can draw water out of a water-well,’ said the Hatter; `so I should think you could draw treacle out of a treacle-well–eh, stupid?’

`But they were in the well,’ Alice said to the Dormouse, not choosing to notice this last remark.

`Of course they were’, said the Dormouse; `–well in.’

This answer so confused poor Alice, that she let the Dormouse go on for some time without interrupting it.

`They were learning to draw,’ the Dormouse went on, yawning and rubbing its eyes, for it was getting very sleepy; `and they drew all manner of things–everything that begins with an M–’

`Why with an M?’ said Alice.

`Why not?’ said the March Hare.

Alice was silent.

The Dormouse had closed its eyes by this time, and was going off into a doze; but, on being pinched by the Hatter, it woke up again with a little shriek, and went on: `–that begins with an M, such as mouse-traps, and the moon, and memory, and muchness– you know you say things are “much of a muchness”–did you ever see such a thing as a drawing of a muchness?’

`Really, now you ask me,’ said Alice, very much confused, `I don’t think–’

`Then you shouldn’t talk,’ said the Hatter.

This piece of rudeness was more than Alice could bear: she got up in great disgust, and walked off; the Dormouse fell asleep instantly, and neither of the others took the least notice of her going, though she looked back once or twice, half hoping that they would call after her: the last time she saw them, they were trying to put the Dormouse into the teapot.

 Hatter and Hare dunking Dormouse

`At any rate I’ll never go there again!’ said Alice as she picked her way through the wood. `It’s the stupidest tea-party I ever was at in all my life!’

Just as she said this, she noticed that one of the trees had a door leading right into it. `That’s very curious!’ she thought. `But everything’s curious today. I think I may as well go in at once.’ And in she went.

Once more she found herself in the long hall, and close to the little glass table. `Now, I’ll manage better this time,’ she said to herself, and began by taking the little golden key, and unlocking the door that led into the garden. Then she went to work nibbling at the mushroom (she had kept a piece of it in her pocket) till she was about a foot high: then she walked down the little passage: and then–she found herself at last in the beautiful garden, among the bright flower-beds and the cool fountains.

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Nov. 4 2008 - 17.5 days

Yesterday my absentee ballot arrived in the mail; a reminder the US elections are only 17 1/2 days a way. 

Before technology became my passion, I lived and breathed politics and political campaigns, 24×7.   I was a paid campaign staff member for two presidential, two congressional, and two state representative races in states which included North Carolina, Virginia, Illinois, Iowa, Minnesota, and Oregon.  I originally moved to Washington state to work to work as a fundraising consultant for a long ago gubernatorial race.   Sandwiched inbetween was two awesome years working for U.S. Congressman Mike Synar, in his DC office.  

Despite my sitting out the 1992 Presidential campaign, I knew and/or had worked with a number of the folks featured in the documentary “The War Room.”  Instead that year I put in 70 - 80 hour weeks working for one of the top campaign media consulting firms; which was a great experience but not one I’ve ever wanted to repeat.  I am still thankful while in that role I was part of Synar’s media consulting team for his last winning U.S. Congressional race.  Mike was an amazing person; it would have been too heart breaking to have been in the trenches for his last campaign.

Eventually all things must end.  One day I hit my limit for being a professional hack; and that was it - I was done.  Now I’m a politician’s worst nightmare.  Some years I vote, some years I don’t. 

I’m definitely voting this year.  In four years John McCain will be 76 years old -  and Sarah Palin is scary.  VERY scary.  I wouldn’t want her as my next door neighbor; or as our President. 

So - while I think Obama is a flawed candidate, this weekend I’m casting my ballot for Barack Obama.  Plus, my friends overseas, as well as my friend John, a permanent resident of  US who has paid US taxes for 13 years but still carries a UK passport are all counting on me to vote in this election since Sarah Palin is even scarier to them. 

I wish I could vote for Darcy Burner but unfortunately I’m just inside the 1st Congressional District, and just outside the 8th.  Damn.

Tonja, Douwe, John  - and Mark -  I won’t let you down.

Obama 08

Obama 08

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Randy Pausch Life Rules, redux

On those days in the Northwest when you need to make your own sunshine, remembering a few of Randy Pausch’s life  rules helps make that happen:

  1. If I only had three words of advice, they would be, tell the truth. If I got three more words, I’d add, all the time.
  2. Apologize when you screw up and focus on other people, not on yourself.
  3. When you see yourself doing something badly and nobody’s bothering to tell you anymore, that’s a very bad place to be. Your critics are your ones telling you they still love you and care.
  4. It’s not about how to achieve your dreams, it’s all about leading your life. If you lead your life in a right way, karma will take care of itself. And dreams will come to you.

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Guy Kawaski’s Corollary on Hiring; or, How Work Teams Go Bad

In July, I blogged about my theory “great managers hire great talent; similarly, bad managers hire themselves.”

The more I re-examine the hires I helped managers identify, and then make during almost 14 years of recruiting, approximately 9 years as an independent head hunter, and 5 years as a corporate recruiter who primarily headhunts my candidate pool, I know this is more than just theory.

My friend Mark, a former Apple employee, recently pointed me to former Apple Macintosh Evangelist and current VC Guy Kawasaki’s Corollary on Hiring:

“Hire better than yourself. In the Macintosh Division, we had a saying, “A players hire A players; B players hire C players”–meaning that great people hire great people. On the other hand, mediocre people hire candidates who are not as good as they are, so they can feel superior to them. (If you start down this slippery slope, you’ll soon end up with Z players; this is called The Bozo Explosion. It is followed by The Layoff.) I have come to believe that we were wrong–A players hire A+ players, not merely A players. It takes self-confidence and self-awareness, but it’s the only way to build a great team.”

I now think the real answer is somewhere in between my original theory, and Guy Kawasaki’s Corollary:

  • Good managers hire candidates who are at least A level themselves, but will hopefully hire A+ people;
  • Bad managers either hire themselves (aka “Mini Me”  Hiring); or they hire C, D, E, F, etc. players.

How does the original bad managers, or a bad team mate get hired?

Yes, there are the star performers and originally good hires that morph into B, C, D, etc players; but I believe most companies create their own messes by not consistently following established hiring policies and practices.

I’ve worked for companies with stated policies requiring full interview loops of internal partners and customers, peers, the manager’s manager, etc. - and yet on more than one occasion, and at more than one company, miraculously one day a new hire appeared out of thin air, no interview loop necessary; rarely does this scenario have a good outcome.

Sometimes the candidate profile is flawed; a hiring manager and/or the hiring team concluded profile x is desired, even though a very quick business needs analysis showed profile x would not solve any of the business needs which profile y could and would.  Profile x it was; cleaning up that mess took multiple people multiple months, and cost the company two star performers who tired of being the team janitors.

Oh well.

Imprecise and/or ineffective interview styles and questions also contribute to bad hires, particularly interviewers who:

  • Don’t know what to look for;
  • Don’t know/ask the right questions to be able to effectively evaluate a candidate;
  • Don’t accurately or effectively evaluate a candidate after asking the right questions;
  • Don’t drill down on soft skills in a way which does not allow the candidate to respond with well rehearsed and safe answers;

are likely to make a bad hire.

Whether you believe in my theory, Guy Kawasaki’s Corollary, or something in-between, it’s hard to fix a team/group/company after more than one bad hire.

But - if you think you have what it takes to successfully turn around those kinds of teams, let me know - there are several teams and companies I still genuinely care about, and will happily point you to work your magic - and … May the Force be with You.

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R.I.P., WaMu

Today I logged onto www.wamu.com and was greeted with:   

“WaMu Customers, welcome to JPMorgan Chase!

We’re proud to welcome you to one of the nation’s largest banks.

As of September 25, 2008, all WaMu customer deposits are now deposits of JPMorgan Chase, one of the strongest financial institutions in the world.

WaMu customer deposits — including checking accounts, savings accounts and certificates of deposit — remain insured by the FDIC and are now also backed by the strength and security of JPMorgan Chase. JPMorgan Chase has more than $2 trillion in assets and is America’s #1 bank in deposits.

Our combined company will offer superior banking convenience — over 5,400 branches and 14,000 ATMs in 23 states.

Oh.  I guess we won’t be seeing any more of WaMu’s offbeat but fun ad campaigns.

WaMu had a huge presence in Seattle.   I’m an alum of Washington Mutual, I still bank there, and am 5 years into 15 year mortgage from WaMu Home Loans. Kerry Killinger was one of the best known alumni from the my alma mater, The University of Iowa.

Seriously - I wonder whether JP Morgan also acquired WaMu’s truly awesome conference center/retreat near SeaTac?  I attended an overnight team meeting there and Cedarbrook outshined 5 star hotels hands down; not because of glitz and glam, but because of the Center’s solid, high quality but low-key Northwest feel… which is also how I used to thinkof WaMu.

Time will tell whether the Washington Mutual Tower will become the JP Morgan Chase Tower, or whether it will be sold off to another company and become the flagship of another dynasty.

Either way, it is the end of an era; WaMu’s collapse is the largest bank failure in American financial history - or at least, until the next titan falls - and eventually, unfortunately, one will.

 

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The Magical Mystery Tour (or, Serendipity Strikes Again)

Serendipity occurs when one accidentally discovers something fortunate, especially while looking for something else entirely.

The good and the bad of internet surfing - and also of life -  is unless one is very regimented while searching - and so it too easy to choose a few links/forks and then end up someplace totally different than where I originally meant to be.

Sometimes I end find and/or learn amazing new things that way; and if the destination isn’t that worthwhile or intriguing, I can usually find my way back to my original starting point, and then try again.

I’m lucky to work from home several days a week; during which I often have my iTunes running on my laptop.  Friday I listened via iTunes to several versions of the song “You Remind Me of Home.”

It’s a song with quirky lyrics; and out of curiousity I did a quick websearch on it.  I was surprised to learn that song wasn’t written by Ben Gibbard or anyone else in Death Cab for Cutie, but by Sam Kinison, former preacher and then comedian. 

Wow.  I remember Sam Kinison doing his comedy bits, long haired and wild eyed as he reeled off bitingly sharp and funny sacrilegious shots at Christianity, and also famous then-current Christian evangelist scandals. (Jim and Tammi Bakker, anyone?)

Kinison’s wikipedia entry concludes with the unattributed quote on his tombstone - “In another time and place he would have been called prophet” - and when I read that quote I knew immediately that was the prize, and would be a starting point for me for a short story, maybe even a book - something.  And - sooner or later - it will.

More than a few people who are very important to me came into my life through serendipity as well.  Sometimes it took me - and them as well - a while to realize this was a fortunate event as it wasn’t always apparent at the start <G>.

Hindsight is always 20-20, including choices made during research, web surfing, and life;  and like many things, timing and circumstances may help define what is a serendipitous find to one person is not necessarily one to someone else.

I seldom end up where I wanted to go, but almost always end up where I need to be. 

- Douglas Adams

I may not have gone where I intended to go, but I think I have ended up where I intended to be.

- Douglas Adams

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The Wise and Wonderful Gospel of LH

“If you aren’t pissing someone off you are not trying hard enough.”

“I got tired of mediocrity years ago, so I will leave you to it?”

This one she credits to me; and I have to say I now vaguely remember ranting about this late one night in Zürich, most likely after having sat through yet another weekly global staffing meeting, as always conveniently scheduled for Pacific US time :

“Why are you doing these terrible things - and why do I have to be there watching you do them?”

And - software engineering wisdom overheard one day by LH:

“This is why I love the mediocrity of others, I don’t have to be awesome, I just have to not suck.”

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Through the Looking Glass

When I blog, I am very careful to generalize situations or experiences to ensure they are not tied to a named person, company, or time frame since many of my experiences are not unique to me.  A lot of times I write to capture life lessons I’ve learned, most often the hard way.

Lao Tzu wrote “A journey of a thousand miles begins with a single step.”  How people take in or process what I write is how they choose to take it in.  If you project yourself or someone else into my blog postings that is your choice.

Any resemblance to real persons, living or dead is purely coincidental.  What I write here doesn’t necessarily reflect the opinions of anyone other than myself, and sometimes not even me.

Nothing is exactly as it seems, nor is it otherwise.   - Alan Watts

Think on thy sins.   - William Shakespeare  

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The Job Posting I Wish I’d Written…. or, We’re All Mad Here, Part 2

There’s a truly brilliant job posting which is making the rounds on some of the developer email lists here in Seattle.

I’d love to meet the programmer who wrote this job posting - it’s engaging while still full disclosure; I can already visualize the blog entries about meeting the client and actually interviewing for this one - the experience and entertainment value alone would be well worth the inconvenience of having to cram mysql and php programming to meet the bar.

I think I may already have worked for this programmer’s client equally odd twin; do a  global search of ”mysql/php programmer” in this job ad and replace it with “recruiter” and this would become an awesome job posting to hire a recruiter for an org I worked for in the past.  (although you’d have to change the second line to “sometimes the client’s honest, and they pay.  I guess 1.5 out of 3 ain’t bad.”)

If you wrote this job posting - please, please ping me; I really want to meet you and buy you a beer (soda, coffee, prozac, whatever….).  You wrote the job posting i will spend my whole life wishing i wrote… but I’m so glad you did… THANK YOU.

PHP/MySQL Programmer

http://seattle.kijiji.com/c-Jobs-Programmer-C-java-PHP-MySQL-Programmer-W0QQAdIdZ73561324?

Ad ID: 73561324

  Visits: 67

 
Location: Seattle
Date Listed: Sep-10-08

Hi, I have a client in the Seattle area and I can no longer be his programmer due to a conflict of interest.
 
He is a complete psycho to work for, but he’s honest and he pays. I guess 2 outta 3 aint bad.
 
He needs a strong php/mysql programmer. This person needs to be here in the Seattle area because they will need to accompany him when he goes to see the i.t. staff of some of his clients. You need STRONG MySQL skills for this position. I believe this is a part time position to start.
 
You can expect temper tantrums, alternative realities, unrealistic deadlines and impossible challenges.
 
Also great opportunity.
 
Write back if you’re still interested but prepare to be propelled into madness.
 

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Things I Learned Working for Great Managers, Part 1

I will always be very appreciative of the many things I learned from working for great managers.

These experiences changed my life in small and large ways which keep alive inside me the hope I will have an opportunity to work for at least a few more - and sooner rather than later.

I’ve written several different drafts on this topic which I never posted because I’ve been been able to capture everything I learned, but then I realized the most important things I learned working for great managers is to never stop learning, listening, or improving - or, life really is about the Parts 2, 3, 4, etc…

So -  what I learned working for great managers, part 1:

  • Lead by example and persuasion, not through intimidation or fear; 
  • Celebrate success - a little acknowledgment and appreciation goes a long way;
  • Select people based on talent and abilities, not because they are Mini-Me versions of yourself;
  • Hire people smarter than yourself, then trust them to do the job you hired them to do;
  • Be available when you’re needed or wanted; and in the background if you’re not;
  • Ask great questions, then take the time to really listen to the respones;
  • Encourage curiousity and reasonable risk taking;
  • Are genuine, candid, truthful and consistent;
  • Trust their team;
  • Are great coaches, teachers and mentors;
  • Set achievable goals which still require me to lean forward toward to achieve success.

Jeff, Rich, Matt, Michelle, and WHT II … thank you.

”If you have some respect for people as they are, you can be more effective in helping them to become better than they are.” –John W. Gardner

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